Module 1 & 2: Leadership and Management & Organizational Behavior This foundational module explores different leadership styles, from developing a leadership mindset to mastering situational leadership. You’ll also learn how to balance micro and macro management approaches, apply the McKinsey 7-S Model, and understand the core responsibilities of a manager.
Module 3 & 4: Driving Organizational Excellence & Performance Management Learn to cultivate a high-performing culture. This section introduces the Baldrige Excellence Framework for measuring organizational performance and covers key aspects of performance management, including performance appraisals, talent management, and strategies for attracting and retaining top talent.
Module 5 & 6: Effective Delegation & Communication Skills Master the art of delegation with a focus on a seven-level process to boost productivity. You will also enhance your communication skills, covering internal and external communication, public speaking, negotiation strategies, and managing remote work models.
Module 7 & 8: Emotional Intelligence & Employee Engagement These final modules focus on the human side of leadership. You will explore the principles of emotional intelligence, learning to develop self-awareness, empathy, and relationship management. You’ll also discover motivational theories and techniques to boost employee engagement, build a positive team culture, and resolve conflicts effectively.
